A 3 days course including examination.

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  • 11 May
    3 days, 09:30 AM BST - 05:00 PM BST
    Online Session (Expleo_Online)
    • €1,550.00 excl. VAT
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  • 7 September
    3 days, 09:30 AM BST - 05:00 PM BST
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  • 9 November
    3 days, 09:30 AM GMT - 05:00 PM GMT
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Expleo Academy’s BCS Certificate in Business Analysis Practice provides attendees with the knowledge and toolset for a holistic approach to investigation and improvement of business situations.
This interactive 3-day course is delivered by professional trainers with extensive business analysis experience of real world business problems and opportunities. Attendees learn and practice techniques for strategic analysis,
stakeholder analysis, gap analysis, and building the business case. The training delivery approach includes collaborative group activities, case study analysis, and practical exam-based exercises. Attendees are supplied with
course notes about business analysis techniques with references for further reading.

Course Objectives

On completion of Business Analysis Practice course, delegates will be able to:
  • Describe how a business strategy is developed
  • Apply strategic analysis techniques
  • Describe the need for project discipline
  • Explain techniques to investigate the business systems of an organisation
  • Describe an approach to improving business systems
  • Explain the importance of stakeholder management and use a stakeholder analysis technique
  • Use techniques for the analysis and conceptual modelling of business systems
  • Describe how recommendations for business improvement may be identified
  • Describe the contents of a rigorous business case to develop and implement business changes
  • Identify costs, benefits, impacts and risks for an option in a business case

Course Outline


  • A lifecycle for business change
  • The role of the Business Analyst within the lifecycle for business change
  • Other roles within the lifecycle for business change
  • The framework for business analysis activities

Understanding the strategic context

  • Internal environment analysis
  • External environmental analysis
  • SWOT analysis
  • Critical Success Factors (CSF), Key Performance Indicators (KPI) and Performance Targets
  • The Balanced Business Scorecard

Project discipline for business analysis studies

  • Terms of Reference and Project Initiation
  • Business and Project objectives

Understanding the situation/issues

  • Stakeholder Identification
  • Overview of Investigative Techniques
  • Representing a holistic view of the business situation

Analysing stakeholder perspectives

  • Stakeholder analysis and management
  • Identifying different perspectives
  • Defining perspectives

Analysing and modelling business activities

  • Developing a conceptual business activity model
  • identifying business events
  • Analysing business rules
  • Building the consensus business activity model

Identifying potential solutions

  • Gap Analysis
  • Defining a new business model
  • Identifying IS/IT requirements to support the new business model

Making the business case

  • Structure of a business case
  • Identifying and shortlisting options for business change
  • Identifying and categorising costs, benefits, risks
  • Identifying impacts
  • The lifecycle for the business case

Who should attend

This Practitioner certificate is relevant to Business Analysts, Business Change Managers, or anyone seeking an introduction to organisational strategy and business cases. The course is also aimed at individuals who would like
to achieve the internationally recognised BCS Certificate in Business Analysis Practice, on their path to achieving the BCS International Diploma in Business Analysis.


There are no course prerequisites, however attendees will be expected to have reviewed chapters 3, 4, 5, 6, and 9 from the BCS publication Business Analysis, Paul, Yeates & Cadle (3rd Edition). Attendees should also be familiar with the BCS course syllabus at: https://www2.bcs.org/certifications/ba/business-analysis-practice.

Your benefits at a glance

  • Globally recognised qualification
  • Learn the most up-to-date methodology
  • Deliver increased efficiency and effectiveness to your team
  • Learn through best practices and real examples
  • Consistently high pass rates
  • Learn  with trainers who have proven track records
  • Flexible delivery with online learning options
  • Train with the world’s leading quality specialist for digital business

Recommended Follow-on courses

Related courses that are also needed to earn the BCS International Diploma in Business Analysis:
  • BCS Certificate in Business Analysis Foundation
  • BCS Certificate in Modelling Business Processes
  • BCS Certificate in Requirements Engineering